If you entered an incorrect password when attempting to log in, you will be directed to the User Login Page. Here, in the Forgot Password? section, click the Give me a hint button to view the Password Reminder hint for your account. You must have entered a valid User Name and the Email you registered with.
If you cannot remember your password even before you try to login, you will access the User Login Page where you can click Give me a hint.
In the Email me my password section (User Login Page), enter your User Name and click on the Send Password button. Your forgotten password will be sent to you via Email.
If you entered an incorrect User Name, you will be directed to the User Login Page. In the Email me my User Name section, enter the Email address you were registered with, then click Send User Name. Your User Name will be sent to you via Email.
If in either one of these sections you enter an Email address that does not correspond to the one you have been registered with, you will receive a notification: "You have a different Email address registered with us". You will not receive the Password or the User Name that you requested until you enter the correct Email address.